Terms and Conditions

Your use of this website or any part thereof indicates that you have read these terms and conditions, and that you accept and agree to be bound by these terms and conditions.

Normal condition

  • To shop in this online store, you must be 18 years or older. If you are under 18 years old, you need to be accompanied by a parent or guardian to shop in this online store.
  • Our store reserves the right to change product prices without prior notice.
  • All product photos and images displayed on this website are only for the convenience of customers to identify the products, and may be different from the actual size, dimensions and color of the products.
  • Product prices will be adjusted depending on different platforms or store locations.
  • Our store may change the products and their prices on this website from time to time without prior notice. The product and its price will be subject to the product and price confirmed at the time of ordering.
  • The weight of the item used in calculating postage may be higher than the actual weight to estimate the weight of the packaging materials.

Cancel order

  • Once the order confirmation is submitted, you cannot cancel the order. Customers are kindly requested to read the product introduction carefully to ensure that they understand the product details and condition.

Pre-order goods

  • Unless otherwise specified, pre-ordered goods usually arrive in Hong Kong within 14-21 working days (if there is any delay, it will be announced in the "Reservation Area").
  • If the product is out of stock, the deposit or payment paid will be fully refunded .
  • Please consider carefully before pre-ordering, all orders cannot be canceled (any money paid will not be refunded).

Shipping policy

  • We aim to ship the Products to you at the delivery location you requested in your order and on the shipping date we specified at checkout for your order (updated in the order confirmation); if we do not anticipate being able to deliver on the estimated shipping date goods, we will try to notify you. However, to the extent permitted by law, we will not be liable for any loss, liability, cost, damage, charge or expense incurred by you as a result of any delay in delivery.
  • Our store's shipping days are Monday to Friday.

Refunds

  • If the product is out of stock, the deposit or payment paid will be fully refunded .
  • Our store will notify customers via WhatsApp and will only refund in FPS .
  • All sold items are not subject to return or refund for any reason.

Checkout and payment process

  • You can use the payment methods listed on the Platform.

Force majeure 

  • The store is not responsible for delays or inability to perform due to or caused by fire, flood, accident, riot, war, government intervention, embargo, strike, labor dispute, equipment failure, or any other reason beyond the control of the store. .

Our store reserves the right of final decision on the above terms and conditions.