Delivery
SF Express (To-door/ Convenience Store Pick-up)
Please fill in the "store code" on the address bar (if applicable).
- It will be sent within 3 working days from the order placement date .
- Buyers need to bear the risk of mailing (including mail lost and damaged mail, etc.).
- Bubble wrap for fragile items. Cardboard box for packaging is not guaranteed.
>> Around public holidays, it may take more time to be delivered to the customer's delivery address<<
>> A surcharge is required in remote areas (if the delivery address is in a remote area, the store will notify the customer via WhatsApp later) <<
SF Locker
Please fill in the "locker code" on the address bar.
- It will be sent within 3 working days from the order placement date .
- Buyers need to bear the risk of mailing (including mail lost and damaged mail, etc.).
- Bubble wrap for fragile items. Cardboard box for packaging is not guaranteed.
>> Around public holidays, it may take more time to be delivered to the customer's delivery address<<
Hong Kong Post (Surface Mail)
- No tracking function.
- It will be dispatched within 2-4 working days from the order placement date .
- Buyers need to bear the risk of mailing (including mail lost and damaged mail, etc.). No return address will be written on the mail; if it is lost, there will be no replacement. It is recommended to use SF Express for valuable items.
- Surface mail will only be sent directly through the post box.
- Only bubble wrap for fragile items.
Generally, the delivery time is within 5 working days (delivery is from Monday to Friday); after public holidays, it will take 7-10 working days. (for reference only)
Actual delivery time depends on Hong Kong Post.
>> Around public holidays, it may take more time to be delivered to the customer's delivery address<<
香港郵政 (易寄取 - 限郵局/智郵站取件)
- 基本追蹤郵件。
- 每週五/六寄出。
- 買家需承擔郵寄風險,本店不會填寫回郵地址;如有寄失,亦不設補寄;貴重物品建議使用順豐快遞。
- 本店寄出貨物時,會使用泡泡紙包住易碎物品。
一般運送時效為5個工作天內(星期一至五派件) ; 公眾假期後則7-10個工作天不等。 (只供參考)
實際運送時效視乎香港郵政。
>> 公眾假期前後有機會需要更多時間才送到顧客收件地址 <<